Frequently Asked Questions
How long does shipping take?
Shipping times vary depending on your location. Once your order has been dispatched, you’ll receive a confirmation email with your tracking information so you can follow your order every step of the way.
Is your jewellery waterproof?
Yes. Our jewelry is crafted from premium stainless steel with a durable PVD coating, making it water-resistant and suitable for everyday wear.
Will the jewellery tarnish?
Our jewelry is designed to resist tarnishing and maintain its shine for years with proper care. While our premium PVD coating offers exceptional durability, we recommend avoiding harsh chemicals to keep your jewelry looking its best.
What materials do you use?
Our jewelry is crafted from premium stainless steel. Our gold pieces feature a luxurious 18K Gold PVD plated finish, providing long-lasting color, durability, and everyday comfort.
Do your products come with a Lifetime Warranty?
Yes. Every NOBLE piece is backed by our Lifetime Warranty against manufacturing defects.
If your jewellery has a manufacturing defect, simply contact us at noble.uk@yahoo.com with your order number and clear photos of the item. If your claim is approved, we’ll repair or replace the item at our discretion.
Our Lifetime Warranty does not cover:
- Normal wear and tear
- Scratches or dents
- Damage caused by accidents, misuse, or improper care
- Lost or stolen items
- Natural fading of gold plating resulting from long-term use
Can I return my order?
Yes. If you’re not completely satisfied with your purchase, you may return eligible items within our return period. Please see our Returns & Refund Policy for full details and eligibility requirements.
How can I track my order?
Once your order has been shipped, you’ll receive an email containing your tracking number so you can monitor your delivery at any time.
How can I contact NOBLE?
You can contact our customer support team anytime at noble.uk@yahoo.com
We aim to respond within 24 hours (Monday–Friday).
Is my payment secure?
Absolutely. Your payments are processed through secure, encrypted payment providers to ensure your personal and payment information remains protected.
Still have a question?
We’re always happy to help. Contact us at noble.uk@yahoo.com, and our team will get back to you as soon as possible.